Privacy Policy

Your privacy is important to us. This Privacy Policy explains how Trippy Go collects, uses, and protects your information.

1. Introduction

Trippy Go ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information:

  • Name, email address, phone number
  • Billing and payment information
  • Government-issued ID for verification
  • Travel preferences and requirements

Usage Information:

  • IP address and location data
  • Browser type and version
  • Pages visited and time spent
  • Device information

3. How We Use Your Information

  • Service Provision: To provide transportation services and process bookings
  • Communication: To send booking confirmations, updates, and customer support
  • Payment Processing: To process payments and maintain billing records
  • Legal Compliance: To comply with legal obligations and regulatory requirements
  • Service Improvement: To analyze usage patterns and improve our services
  • Marketing: To send promotional offers (with your consent)

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted partners who help us operate our services (payment processors, chauffeur services)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit permission

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Security Measures Include:

  • SSL/TLS encryption for data transmission
  • Secure data storage systems
  • Regular security audits and updates
  • Employee access controls and training

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.

Types of Cookies We Use:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Marketing Cookies: Used to deliver relevant advertisements

You can control cookie preferences through your browser settings, though disabling certain cookies may affect website functionality.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data to another service
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information provided below.

8. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us About Privacy

For privacy-related questions or to exercise your rights, contact us at:

Phone: +91 8076449902

Email: info@trippygo.co.in